Jackpocket Casino Achieves Trailblazing iCAP Certification for Responsible Gaming

Jackpocket Casino has set a new industry standard by becoming the first iGaming operator in the United States to be granted the Internet Compliance Assessment Program (iCAP) certification, underscoring its commitment to player protection and responsible gaming practices. This certification, administered by the National Council on Problem Gambling (NCPG), recognizes the utmost dedication to ensuring safety and security for users within the online gaming landscape.

To achieve this landmark certification, Jackpocket Casino underwent a stringent evaluation process. Gambling Integrity, a preeminent consultancy in responsible gaming, conducted a comprehensive audit that included reviews of the company’s product, website, management practices, customer service, and a thorough examination of its responsible gaming policies and promotions.

Peter Sullivan, CEO and founder of Jackpocket, expressed pride in the company’s dedication to safe gaming experiences. “We are proud of the fact that with Jackpocket Casino, players can confidently participate in their favorite games, knowing that their safety is not only a priority but also professionally validated by the NCPG,” he stated.

The app’s robust features that contributed to earning the iCAP certification include customizable play limits, time-out options, self-exclusion capabilities, and strict verification protocols to prevent underage gambling. Additionally, multi-factor authentication is employed to enhance account security, and the company provides ongoing training to its employees to detect problem gambling.

As we approach Problem Gambling Awareness Month, Jackpocket’s achievement is particularly poignant. The company’s proactive approach includes seamless integration of the NCPG’s website within the app, providing users direct access to resources and a 24-hour confidential hotline for support, which is only a tap away for those in need.

Jackpocket Casino Achieves Trailblazing iCAP Certification for Responsible Gaming

Jackpocket Casino Achieves Trailblazing iCAP Certification for Responsible Gaming

Keith Whyte, NCPG Executive Director, praised Jackpocket’s initiative, saying, “Jackpocket Casino has emerged as a pioneer in prioritizing player protection and responsible gambling practices within the U.S. iGaming landscape. We applaud Jackpocket for emphasizing the safety of their users and for setting an exemplary standard for the industry.”

This iCAP accreditation serves as a testament to Jackpocket’s robust commitment to responsible gambling, marking a significant milestone not just for the company but for the industry at large. It reflects the company’s mission to deliver not only a fun but also a secure online casino experience, ensuring the highest levels of player safety.

Jackpocket, which was also recently acquired by DraftKings in a significant $750 million deal, continues to demonstrate leadership in responsible gaming as it grows its presence across the United States. With the latest certification, Jackpocket Casino is poised to continue providing a trusted and reliable platform for fans of iGaming, staying at the forefront of responsible gaming initiatives.

Elina Blagoeva is a member of the Mr. Sweepstakes editorial team. She studied Multimedia and Creative Technologies at the KdG University of Applied Science and Arts in Antwerpen, Belgium.