High 5 Casino Customer Service

High 5 Casino is a social casino with an array of Vegas-style games, including hundreds of slots that spot high-tech features and eye-catching visuals. You also get chances to enjoy free play and win prizes while having fun.

The online casino runs on a model that works with promotional sweepstakes, so you never have to spend money to play games. As one of the social casinos offering competitive prizes, High 5 Casino also thrives on giving players excellent gaming services. This piece shares all the customer care information you need to reach the casino.

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High 5 Casino Homepage Interface 

Live Chat

High 5 Casino offers a live chat service that works round the clock to help players get help quickly. You can get help on all kinds of issues by starting a conversation with the customer care team at the casino.

Simply click on the live chat button on the site’s bottom right to access this feature. The live chat option is great for players looking for quick answers on aspects like how to play bonus rewards and where to find them. Quick fixes like gaining access to your account after you forget your password are another of the reasons live chat comes in handy.

Email Support

Email is another of the support channels you get at High 5 Casino. Casinos will often offer email correspondence as a way for players to present documents they may need to verify their accounts and follow up on the claiming of prizes.

Players can email the casino at [email protected]. Members will like that they get prompt responses even through email, and their issues are catered to fast.

live chat email support high5casino

High 5 Casino Customer Service – Live Chat & Email 

Phone Contact

Phone contact is the easiest way to get help at any casino you play at, and High 5 offers this option for US and UK players. You can easily reach the casino through designated numbers for these two countries.

Members from the US should contact the casino through the number +1 201-825-1711. Dialing this number connects you to the customer care personnel for prompt fixes. Members can also use phone calls in combination with emails to follow up on queries that take days to be handled.

Social Media

Social media is one of the channels through which the casino lets its members know about free giveaways and the place to find these. High 5 Casino has a presence on all the major social media platforms.

You can access the casino’s pages on Facebook, Twitter, Instagram, and YouTube. Find the casino on the handle @High5Games on YouTube, Instagram, and Twitter. The platform’s Facebook page is under the handle @High5Casino.

The casino is also on Discord under the address: https://discord.com/invite/Ue2x9naVuh. As is the tradition with social casinos, High 5 Casino offers many promotions on all these platforms, and players will do well for themselves to check them regularly.

social media customer service high five

Address & Social Media – High 5 Casino Customer Service 

Mail Address

As a sweepstake casino, High 5 has to keep a postal address through which players can claim mail-in sweepstakes. This also serves as a support channel for players who would prefer this over other options.

Members can mail the US corporate office at 1200 MacArthur Boulevard, Mahwah, NJ 07430. Players signed up from the UK can mail the casino through the postal address 1 St. Katharine’s Way, London, E1W 1UN, United Kingdom. Send mail through these postal addresses for inquiries of any kind.


Good customer care is one of the features that make High 5 Casino the excellent platform it is. Having won the Top Social Casino award at EGR 2023, High 5 Casino is liked not only for the games it provides but also for how well it takes care of its members. Try a support channel you find suitable to you to get all the help you need to keep you spinning the reels.

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Originating from Pazardzhik, Bulgaria, Neshko Manev pursued his studies in business management and game design, transitioning from Varna Free University in Bulgaria to the University of Greenwich. During his tenure at Greenwich, he concentrated on game design, with a significant focus on Virtual Reality systems. This intensive study provided him a nuanced understanding of the gaming sphere, influencing his subsequent professional path.