SweepSlots Customer Service

SweepSlots, a popular social casino, has gained a reputation not only for its entertaining sweepstakes games but also for its exceptional customer service. In this article, we’ll take a closer look at the various ways you can get assistance when playing at SweepSlots, ensuring that your gaming experience remains enjoyable and hassle-free.

Live Chat

When it comes to getting help at SweepSlots Casino, the live chat option stands out as the most convenient and efficient method. Have a question about a game or need assistance with your account?

Simply log in, open the Help Center, and you’ll find a message button in the bottom right corner of your screen. Click on it, and you’ll be connected to a friendly customer support representative, ready to help you 24/7. It doesn’t get much easier than that!

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Live Chat SwepSlots Casino

Submitting a Request

If you prefer to submit a request, SweepSlots has you covered. Head over to the “Submit a request” page on the platform, and you’ll find a menu with a variety of options to choose from.

Whether you need help with account verification, password reset, redemption status, or have a general issue, you’ll find a category that fits your needs. The platform also caters to VIP-Host requests, affiliate program inquiries, purchase issues, and even allows you to update your personal information or close your account.

With such a comprehensive list of options, submitting a request has never been more straightforward.

Help Center

While SweepSlots doesn’t have a traditional FAQ page, they offer something even better – the Help Center.

This extensive resource is packed with articles covering a wide range of topics, from account management and purchases to game information and promotions. Simply click on the topic that interests you, and a list of related articles will appear, providing you with the answers you need. Here are the topics in question:

  • My account
  • Purchases
  • Verification
  • Redemptions
  • Our games
  • Promotions

The Help Center is an excellent place to start when you have a question, as you might find the solution without even needing to contact customer support.

help center sweep slots social casino

SweepSlots Social Casino Help Center

Email Support

For those who prefer to communicate via email, SweepSlots offers an email address for customer support: [email protected]. While email support is available, it’s worth noting that the live chat option is generally the faster and more convenient way to get assistance.

Phone Support

If you’d rather talk to a customer support representative directly, SweepSlots has a dedicated phone number: 1-800-416-6788. While the live chat and submitting requests options are often quicker, having the option to speak with someone over the phone adds an extra layer of support for those who prefer a more personal touch.


SweepSlots Casino takes customer service seriously, offering multiple channels for players to get the help they need.

From the user-friendly live chat option to the comprehensive “Submit a request” menu and the informative Help Center, assistance is always just a few clicks away. And with email and phone support available, players can choose the method that suits them best.

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Martin Vatev's exploration into the world of words began not amid the pages of fictional tales but within the bustling, pragmatic environments of newsrooms and media outlets. As a student of Journalism at the Technical University of Dortmund, Martin was swiftly plunged into the ecosystems of stories that were urgent, real, and imperatively bound to the world's happenings. By taking part in different local media, his days were enveloped in uncovering facts, ensuring objectivity, and rendering narratives that adhered strictly to the pulses of reality.